SECTION 3 Respectful Conduct
3.1 Purpose of Respectful Conduct Requirements
- This platform is built for creators and buyers to work together in a professional, stable, and safe environment.
- Respectful conduct is not optional — it is the minimum standard required to participate.
- Users are expected to behave like adults, communicate professionally, and treat others with basic respect.
- This is not a social app.
- This is not a debate space.
- This is not a place to unload emotions.
- This is a marketplace, and users must act accordingly.
3.2 Professional Behavior Expectations
Users must maintain a professional tone in all interactions, including:
- messages
- comments
- listings
- dispute conversations
- support tickets
- profile descriptions
- Professional behavior includes:
- being clear
- being respectful
- being calm
- being direct
- being solution‑focused
- If a user cannot communicate professionally, they cannot participate in the marketplace.
3.3 Prohibited Conduct
The following behaviors are strictly prohibited and will result in enforcement action:
3.3.1 Hostility and Aggression
Users may not:
- insult others
- attack others
- use aggressive language
- escalate conflict
- provoke emotional reactions
- This platform does not tolerate hostility in any form.
3.3.2 Harassment and Targeting
Users may not:
- repeatedly message someone
- pressure or intimidate
- mock or belittle
- attempt to “win” arguments
- target individuals or groups
- Harassment is an instant violation.
3.3.3 Disrespect Toward Support or Staff
Users may not:
- yell at support
- insult staff
- demand exceptions
- threaten the company
- attempt to manipulate enforcement
- Support is not a punching bag. Disrespect toward staff is treated as a serious violation.
3.3.4 Passive‑Aggressive or Manipulative Behavior
Users may not:
- guilt‑trip
- rage bait
- provoke
- twist words
- play victim to avoid accountability This behavior disrupts the environment and will not be tolerated.
3.4 Communication Standards
Respectful conduct requires users to communicate in a way that supports a healthy marketplace.
3.4.1 Required Communication Style
Users must:
- stay calm
- stay factual
- stay focused on the order
- avoid emotional escalation
- avoid personal commentary
3.4.2 Conflict Handling
If a disagreement occurs, users must:
- stay professional
- avoid insults
- avoid assumptions
- avoid escalation
- communicate clearly If a user cannot handle conflict professionally, they will be removed.
3.5 Respect for Time and Process
Users must respect:
- delivery timelines
- revision processes
- dispute procedures
- support workflows
- staff instructions
- This platform is built to function smoothly.
- Users who disrupt processes harm everyone.
3.6 Respect for Other Users
Users must treat all other users with:
- fairness
- courtesy
- patience
- professionalism
- This includes:
- creators
- buyers
- builders
- support staff
- anyone interacting with the platform Respect is not optional — it is required.
3.7 Respect for the Platform
Users must respect:
- the rules
- the environment
- the purpose of the platform
- the neutrality policy
- the company’s authority
- This platform exists to help users succeed. Users who disrespect the platform are choosing to remove themselves from it.
3.8 Consequences for Disrespectful Conduct
Disrespectful conduct may result in: warnings suspensions permanent bans Depending on severity, disrespect may be treated as: a neutrality violation a harassment violation a zero‑tolerance violation Users are responsible for their behavior and the consequences that follow.
3.9 Final Statement on Respectful Conduct
- This marketplace is built for users to work, earn, and grow.
- Respectful conduct is the foundation that makes that possible.
- If a user cannot behave respectfully, they cannot participate.
- If a user chooses disrespect, they choose the consequences.
- Respect is not a suggestion, it is a requirement.
More Sections will be added as the platform grows.